Jobs; 15. Please contact our Subscriber Services department at 713-362-7211. Business hours are from 5:30am–5:00pm, Monday through Friday, 7:00am–11:00am on Saturday and Sunday. A: When an existing iTunes subscriber with an iPad account, ‘Restores Purchase’ they will get access to the new app, but their old credentials serve no purpose now. A: Unlimited Digital Access includes unlimited access to HoustonChronicle.com, our mobile apps and e-Edition which provides the contents of the newspaper digitally but in a more traditional format, allowing you to flip through pages whether you’re in Houston or on vacation. • Newsletters Can I also subscribe to the Katy Rancher? How do I stop receiving the complimentary editions? Can I also subscribe to the Katy Rancher? Just visit HoustonChronicle.com/newsletters for a list of the newsletters we have available. Review authors value the most Website and Diversity of Products or Services. The Katy Rancher eNewspaper (digital replica of the printed edition) is available to subscribers once they activate their account. Follow the prompts to create your login (email address) and password. Q: Is the Sunday Woodlands Villager and the Sunday Houston Chronicle the same? Q: What is included in a Woodlands Villager subscription? A: No. Q: How do I change my delivery address? Q: How can I request a refund of the balance left on my previous subscription? A: Yes. You provide your credit card information and we will automatically charge your card every month, allowing you to enjoy many conveniences including no more envelopes, stamps or having to remember to mail your payment. Q: How do I stop delivery while on vacation? Included with your subscription are mobile apps. This can be done online, by phone or mail in your payment with a billing statement. A: If you are a print subscriber, or plan to subscribe to the print product, you will receive access to the mobile app. A: No. Q: I am a subscriber to the Houston Chronicle. • Billing Information A: No. Please call the Subscriber Services at 713-362-7211. Business hours are from 5:30am–5:00pm, Monday through Friday, 7:00am–11:00am on Saturday and Sunday. A: The newsletters we provide can vary. Please contact our Subscriber Services department at 713-362-7211. Business hours are from 5:30am–5:00pm, Monday through Friday, 7:00am–11:00am on Saturday and Sunday. Can I also subscribe to The Woodlands Villager? Forgot your password? Readers can also visit YourWoodlandsNews.com for updated neighborhood information at any time. • Back to top • Back to top Q: What if I deleted the social media (Google+, Facebook, etc.) Q: How do I access the e-Edition? Q: How often would I receive the newsletters? For general inquiries, contact the Chronicle operator. • Back to top Home Delivery Katy Rancher’s Sunday edition is a minimum of 8 pages that includes high school sports coverage, neighborhood news, fun features, calendar of events, the Houston Chronicle’s Zest section and the comics and coupons package (readers save up to $250 a week!). Subscribers may select to receive a daily email for quick access to the daily e-edition. We hope to detect their receipt of purchase upon ‘upgrading’ the app – but as a fall back they user might have to ‘restore purchase’ The notification email is sent from email@mailer.houstonchronicle.com. You provide your credit card information and we will automatically charge your card every month, allowing you to enjoy many conveniences including no more envelopes, stamps or having to remember to mail your payment. See reviews, photos, directions, phone numbers and more for Houston Chronicle Customer Service … A: Unlimited Digital Access includes unlimited access to HoustonChronicle.com, our mobile apps and e-Edition which provides the contents of the newspaper digitally but in a more traditional format, allowing you to flip through pages whether you’re in Houston or on vacation. You will not have access to the digital site or print products. • This Week in The Woodlands – The local happenings from a new business opening to road construction woes. • Mobile Apps The Woodlands Villager • Calendar of Events – Everything from a school board meeting to a charity event. The Katy Rancher is produced and delivered by the Houston Chronicle, and the Houston Chronicle’s Zest section and comics/coupon package is included with the Katy Rancher paper. Q: Where can I update my EZPay payment information? A: No. How do I stop receiving the complimentary editions? You will not have access to the digital site or print products. However, The Woodlands Villager has its own dedicated staff and resources ensuring unique and exciting content for our readers each week. A: No. To change remove or change an existing email address, please contact subscriber services at 713-362-7211. The Katy Rancher eNewspaper (digital replica of the printed edition) is available to subscribers once they activate their account. A: No. Please call 713-362-7211. Business hours are from 5:30am–5:00pm, Monday through Friday, 7:30am–11:00am on Saturday and Sunday. You may add family members by following the prompts on HoustonChronicle.com/Activate. Once you have logged in select “Delivery Issue.” • Calendar of Events – Everything from a school board meeting to a charity event. Q: Can I still get the Houston Chronicle if I move out of the area? • Back to top Q: I don’t pay for The Woodlands Villager and keep getting it delivered on Sundays. Unlimited Digital Access A: If you purchased an app through the Play Store, your account will work on any device that is connected to your Play Store account with the proper receipt of purchase. Please visit us at www.houstonchronicle.com/subscribers to subscribe today. Q: What if I’m already a print subscriber? Please use your new password to log into HoustonChronicle.com, view the e-Edition and to manage your account online. Q: What if I am already a subscriber (iPad app) who never had digital credentials, how do I log into the new app when I update to the new version? How can I look up my subscription? They are delivered to your email either daily or weekly depending on which ones you choose. A: Yes, there are 2 options to keep you in touch with our local news coverage. • Calendar of Events – Everything from a school board meeting to a charity event. A: No. They are delivered to your email either daily or weekly depending on which ones you choose. • High school sports coverage – Get the scores and stats of your favorite teams. A: If you previously had app access and were receiving the Free Sunday print promotion, you will continue to receive that promotion until the time you stop paying for the mobile app./span> Q: Can I tell the delivery person where to leave my paper? • Newsletters Please visit us at www.houstonchronicle.com/subscribers to subscribe today. A: If you are already a digital subscriber, or plan to subscribe to the digital product, you will receive access to the mobile app. A: Yes. • Back to top, • Katy Rancher A: Please go to www.houstonchronicle.com/activate, then simply follow the instructions to activate your account or upgrade your account to meet the minimum requirements for HoustonChronicle.com access. They are delivered to your email either daily or weekly depending on which ones you choose. The Katy Rancher is produced and delivered by the Houston Chronicle, and the Houston Chronicle’s Zest section and comics/coupon package is included with the Katy Rancher paper. Quality Service Is the Competitive Advantage of Small Businesses. Q: Can I tell the delivery person where to leave my paper? This can be done online, by phone or mail in your payment with a billing statement. A: No. A: If you are a current Houston Chronicle subscriber and live in the Katy area, the Katy Rancher Sunday edition will be included as an additional section in your Houston Chronicle newspaper. and 24/7 access to HoustonChronicle.com. Unlimited Digital Access A: Our EZPay program is a convenient method of paying your subscription automatically. The dates of all premium days can be found every day on A2 in your Houston Chronicle. • Profile and Preferences It’s a stand-alone, 8-page product dedicated to everything The Woodlands, TX. Below you will find information about your subscription which can be managed online at HoustonChronicle.com/Subscriber. A: The Chron.com or HoustonChronicle.com sign in and registration is supported on all the latest versions of Chrome, FireFox, and Safari for PC and MacOS, Internet Explorer 10+ for PC, and iOS8 and Android devices. Once you have logged in select “Delivery Issue.” Q: What if I deleted the social media (Google+, Facebook, etc.) A: Yes. A: To request a cancellation on your subscription, please call the Chronicle Subscriber Services department at 713-362-7211. Business hours are from 5:30am–5:00pm, Monday through Friday, 7:00am–11:00am on Saturday and Sunday. A: Simply go to Subscriber Services. • Back to top • Unlimited Digital Access Q: Is the Sunday Woodlands Villager the same as the Thursday Woodlands Villager? Please be sure to add this email address to your Safe Sender list to ensure delivery to your inbox every morning. A: Our EZPay program is a convenient method of paying your subscription automatically. • High school sports coverage – Get the scores and stats of your favorite teams. A: Since our vacation policy change in January 2012, this option is no longer available. A: If you are a current Houston Chronicle subscriber and live in the Katy area, the Katy Rancher Sunday edition will be included as an additional section in your Houston Chronicle newspaper. • Calendar of Events – Everything from a school board meeting to a charity event. Once you have logged in select the billing tab or call Subscriber Services at 713-362-7211 during business hours are from 5:30am–5:00pm, Monday through Friday, 7:00am–11:00am on Saturday and Sunday. Why? A: No. This can be done online, by phone or mail in your payment with a billing statement. Q: What is the premium day charge that appears on my bill? • This Week in The Woodlands – The local happenings from a new business opening to road construction woes. Q: What is the benefit of receiving newsletters? A: For a known password, simply log into subscriber services and make an update. • Places to Go – Each week a different park, restaurant, shop, school and more will be highlighted. Once you have logged in, proceed to delivery tab for the vacation hold option. Q: Why should I update my profile?   • Sunday Conversation – a chat with a community leader from The Woodlands. Once you have logged in, proceed to delivery tab for the vacation hold option. • Back to top Q: Can I donate my papers while on vacation to Newspapers In Education? Q: I don’t pay for The Woodlands Villager and keep getting it delivered on Sundays. For your convenience, save time and money by enrolling in our EZPay program. Q: How do I activate my Unlimited Digital Access? A: No. Q: What is the EZPay program? A: Simply go to www.houstonchronicle.com/subscribers. We hope to detect their receipt of purchase upon ‘upgrading’ the app – but as a fall back they user might have to ‘restore purchase’ Readers can also visit YourWoodlandsNews.com for updated neighborhood information at any time. Readers can also visit YourKatyNews.com for updated neighborhood information at any time. A: If you are a current Houston Chronicle subscriber and live in The Woodlands area, The Woodlands Villager Sunday edition will be included as an additional section in your Houston Chronicle newspaper. • Calendar of Events – Everything from a school board meeting to a charity event. Can I also subscribe to the Katy Rancher? Q: When will my delivery begin? A: No. Salaries; Photos; 3. Q: Can I choose what emails I receive from the Houston Chronicle? It’s a stand-alone, 8-page product dedicated to everything Katy, TX. A: Yes. However, if you are stopping your delivery for 21 days or less we can have the papers saved and delivered to you upon your return. Q: If I purchase a subscription through iTunes or the Play Store, will I receive access to the site? The Woodlands Villager eNewspaper (digital replica of the printed edition) is available to subscribers once they activate their account. A: Our EZPay program is a convenient method of paying your subscription automatically. FAQs Table of Contents: Q: How can I change my email address? Once you have logged in select “Delivery Issue.” A: No. It’s a stand-alone, 8-page product dedicated to everything Katy, TX. A: Before gaining access to HoustonChronicle.com and the e-Edition, you will need to activate your account.   • Sunday Conversation – a chat with a community leader from The Woodlands. Q: Can I choose what emails I receive from the Houston Chronicle? Q: How do I cancel my subscription on the Subscriber Services site? Q: Can I read Katy Rancher online? Q: How do I activate my Unlimited Digital Access? A: When you use Facebook or Google+ to create a new HoustonChronicle.com account, your new account is dependent on your Facebook or Google+ log in. A: Yes. Subscription Payments: An email will be sent to the email address you entered with a link to reset the password. • Mobile Apps Or any other product? You can manage your subscription online by logging into the site and using the pull-down menus. • Places to Go – Each week a different park, restaurant, shop, school and more will be highlighted. Can I also subscribe to the Katy Rancher? Subscribers may select to receive a daily email for quick access to the daily e-edition. Q: How do I sign up to receive a newsletter? A: Simply go to Subscriber Services. Just visit HoustonChronicle.com/newsletters for a list of the newsletters we have available. An email will be sent to the email address you entered with a link to reset the password. 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